Shipping policy
This Shipping Policy applies to all orders placed through https://www.plusputt.com
ORDER PROCESSING
Orders are typically processed within 1–3 business days (excluding weekends and holidays). Processing times may increase during product launches, high-volume periods, or promotional events.
You will receive a confirmation email after placing your order and a separate shipping confirmation email once your order has been dispatched.
We reserve the right to delay or cancel any order due to suspected fraud, incorrect pricing, inventory errors, or other operational issues.
DOMESTIC SHIPPING (UNITED STATES)
We ship throughout the United States using major carriers such as USPS, UPS, or FedEx.
Estimated delivery time after shipment:
2–5 business days (standard shipping)
Delivery times are estimates only and are not guaranteed.
INTERNATIONAL SHIPPING
We ship internationally to select countries.
International delivery times vary by destination and typically range from 5–15 business days after shipment.
Customers are responsible for any customs duties, import taxes, VAT, brokerage fees, or other charges imposed by their country. These charges are not included in our shipping rates unless explicitly stated at checkout.
Customs processing times are outside of our control and may delay delivery.
Plus Putt is not responsible for delays caused by customs, international carriers, or local postal services.
ADDRESS ACCURACY
Customers are responsible for providing accurate shipping information at checkout.
If an incorrect or incomplete address is provided, we are not responsible for packages delivered to the wrong address. If a package is returned to us due to an address error, additional shipping fees may apply for reshipment.
LOST OR STOLEN PACKAGES
Once a package is transferred to the carrier, risk of loss passes to the customer.
If tracking shows the package as delivered but you have not received it, please first check with household members, neighbors, and your local carrier.
If the issue cannot be resolved, contact us at info@plusputtgolf.com and we will assist you in filing a carrier claim. We do not guarantee replacement or refund for packages marked as delivered.
DAMAGED SHIPMENTS
If your order arrives damaged, contact us within 5 days of delivery at info@plusputtgolf.com with:
• Your order number
• Clear photos of the damaged packaging
• Clear photos of the damaged product
We will review the claim and determine appropriate next steps.
SHIPPING RESTRICTIONS
Certain products containing rechargeable lithium batteries may be subject to shipping restrictions depending on destination country regulations. We reserve the right to refuse shipment to locations where compliance requirements cannot be met.
DELIVERY ESTIMATES
All delivery timelines provided at checkout are estimates and are not guaranteed. We are not responsible for carrier delays, weather events, customs delays, or events outside our reasonable control.
CONTACT
For shipping-related questions, contact:
Plus Putt
info@plusputtgolf.com
https://www.plusputt.com
790 N Milwaukee St Ste 302 #556288
Milwaukee, WI 53202
United States